florist in the spotlight

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January 13, 2010 | florist in the spotlight

Fresh, lovely & local with Teleflora members

by Nicole

Today, we wanted to focus some attention on local businesses ... Read More

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October 15, 2008 | florist in the spotlight

Smart strategies for tough times: A florist shares tips on networking

by Jacqueline


Despite a tough economic climate, florist Karin Crawford of God’s Garden Treasures in Tempe, AZ, (pictured here) firmly believes in the power of networking to grow her business.

Florist Karin Crawford

“People do business with people they know,” she says. “I get multiple orders every week thanks to my networking.”

So how did she reach out since her start seven years ago? First, build on what you have. “Get to know your clients, especially people in sales like realtors or insurance brokers,” Karin suggests. "Ask them what networking organizations they’re in and ask if you can attend a meeting."

She also tapped the local chamber of commerce, then branched out to several other groups, such as the Arizona Wedding and Event Network and business referral specialists, BNI.com.  

According to Karin, local BNI chapters are set up with one representative for each profession and many chapters don’t have a florist member. Her chapter gave training and networking how-to’s as well as referrals. “Within two months, I had a new corporate client.”

Another great source: eWomenNetwork.com. Participants are women who tend to have at least some disposable income, which means they match Karin’s target demographic.

logo
godsgardentreasures.biz  

Still, she acknowledges that many florists have a hard time carving out time in their schedules to attend events. “Many floral shop owners feel they can’t get out of the shop,” she says, adding that it took a while to get her staffing mix right, which allows her that time away. “It’s hard to let go and change old habits.”

But in a business where a personal touch means so much, it's vital to build and leverage your contacts. "I want people to think of me whenever they think flowers."

And here’s a top-notch tip for any event. Floral design is visual, so whenever you can, bring a sample of your shop’s work, ie a centerpiece or bouquet. After all, it’s a super way to advertise!

Finally, be aware that you’ll meet people who might not become customers for several months. Be patient and keep yourself out there. “Even if they don’t need flowers at that moment, now they have you in mind,” says Karin.

Flower Fact of the Day: Salinas, Calif., recently selected the mum as its official city flower. On Nov. 1, they’re celebrating their flower power. Read more at: http://thecalifornian.com/article/20081014/NEWS01/810140318.  
 

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September 16, 2008 | florist in the spotlight

Pentagon community continues to heal and flowers are part of the process

by Blogger


This guest post comes courtesy of Paul Brockway, an owner of Conklyn's Florist conklyns.com in Virginia.

Last week marked the seventh anniversary of the Sept. 11 terrorist attacks. On that day, Conklyn's Florist in the Pentagon Concourse was open as usual. When sirens filled the air signaling an evacuation of the building, our staff rushed out of the building without any knowledge of the terrorist air attack on the opposite side of the building. General chaos ensued.

Eventually, the physically unscathed occupants of the building returned to work. But even after seven years, the mood of the building is not the same as it was before 9/11 and it may not ever be the same for anyone who was working that day.

Flowers at Pentagon memorial

It is now seven years later and the first of three national memorials pentagonmemorial.org is complete. Dedicated by President George W. Bush, the Pentagon memorial honors the 184 people who perished when American Airlines Flight 77 crashed into the building.

When we volunteered to provide flowers for the ceremony, the initial response was that they could use a few small designs in front of a single podium on one side of the stage.

Frankly, I think the event planners were so overwhelmed with the details of this huge event that flowers were not on the radar. But big ceremonies, especially memorial ceremonies, need flowers as part of the healing process.

With a donation of flowers from Teleflora and hours of work by Conklyn's staff, we arrived at the memorial site with blooms to decorate the entire stage: impressive arrangements of white lilies, roses and carnations.

Flowers at Pentagon memorial

Working through the night, we gave the stage the beauty and comfort that only flowers can provide. As a final touch, we put a white rose bouquet just below the ceremonial bell used during the reading of the names of those who died.

The ceremony was broadcast around the world and featured speeches by President Bush, Secretary of Defense Robert Gates and former Secretary of Defense Donald Rumsfeld.

It was an honor and a pleasure to be able to contribute to this moving ceremony. As part of the Pentagon community, participating is part of the healing process for us too.
 

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August 29, 2008 | florist in the spotlight

Meet a growing floral family ...

by Jacqueline


Rich Dudley of The Bloomery Florist in Butler, PA, bloomery.com, recently wrote a smart and thoughtful post about being a florist and being part of the important times in people's lives.

As he put it: "We deliver flowers to celebrate births and birthdays, make a beautiful bride even more radiant, mark anniversaries, and even provide some solace when a loved one departs our world.

"The look on a bride's face when we show up with her bouquet, or the surprise arrival of an unexpected bouquet, makes a lot of hard work very worthwhile."

Bloomery Florist owners and their baby

Rich and his wife Kathy, who have run The Bloomery for 10 years, recently became parents.

At the time I ran his comments, I didn't have their family photo but now that I do, I wanted to share it with you because it's so cute.

To read Rich's earlier post, visit: teleflora.com/FLOWERBLOG/post/For-a-florist,-marking-milestones,-sharing-surprises-are-all-in-a-day's-work.aspx.
 

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August 13, 2008 | florist in the spotlight

For a florist, marking milestones, sharing surprises are all in a day’s work

by Jacqueline


If you read my recent post on lavender or, more specifically, enjoyed the pictures, you can thank Rich Dudley of The Bloomery Florist in Butler, PA, bloomery.com, who supplied the crisp, colorful photos. (To read the lavender post, go to: teleflora.com/FLOWERBLOG/post/A-flower-that's-a-true-multi-tasker-lavender.aspx.)

Rich and his wife Kathy are co-owners of The Bloomery, and Rich was kind enough to share his views on the diversity of flowers, being a part of the milestones in people's lives, and changes in the floral industry over the last 10 years. Florists almost always have a hectic schedule but, as new parents, Rich and Kathy are particularly busy right now so I really appreciate the input.

Enchanted Evening

Florist Rich Dudley says being part of the important times in people's lives is the best part of his business.

Q. Why did you become a florist? How long have you been in the business?
A. Feb 1, 2008 marked our 10th anniversary in the business. My wife's family had started a flower shop several years before we began dating, so she had a little knowledge of the industry. We were interested in running our own business, and being a florist was appealing because flowers are so appealing. And, we wanted to be in a business that would have significance to people.

Q. What are the best and worst aspects?
A.
The best aspect for me is being part of the most important times in people's lives. We deliver flowers to celebrate births and birthdays, make a beautiful bride even more radiant, mark anniversaries, and even provide some solace when a loved one departs our world. The look on a bride's face when we show up with her bouquet, or the surprise arrival of an unexpected bouquet, makes a lot of hard work very worthwhile.

The worst thing is that major family holidays are almost a total loss. Our daughter was born on February 16, so she's probably never going to have a big birthday party. We'll have to celebrate her half birthday in August (which is a better time of year in Pennsylvania, anyway). We're just too worn out by the time the holiday arrives; it's tough to feel festive.

Q.What do you love most about flowers? What's your favorite flower?
A.
I love the diversity of colors and shapes. Flowers grow everywhere (except for the polar regions), and have adapted to an amazing variety of living conditions and ways to attract pollinators. Flowers are available in almost every color, in a tremendous variety of sizes. I love the macro lens of my camera which lets me capture fine details very clearly.

My personal favorite flower is the grape hyacinth (muscari), but I'm not really sure why. I'm in a war with some yard creature which keeps eating my bulbs. Dogwoods and lilacs would be close seconds. We didn't have lilacs in the south (where I grew up), so I'm still anxious for ours to bloom every year.

Q. Who was/is your biggest influence?
A.
Top notch designers with strong businesses, such as the Rullodas and Avante Gardens, or BJ and Guenther at Bouquets. I'm inspired by their artistic ability as well as their business sense. Oberer's, Smith's of Midland and Royer's are other businesses I look to for examples of how to perform successfully.

Q. What surprises you?
A.
Two things. I'm always surprised when someone is ungrateful they received flowers. It doesn't happen often, but always surprises me. Secondly is how significantly the floral industry has changed in 10 years, but how slow the majority of florists have adapted to the changes. I'm not sure how shops without a website and point of sale will stay in business in the next few years. Outstanding design skills aren't enough anymore.

Flower Fact of the Day: Ever curious about the behind-the-scenes work at a flower show? Planning and preparation is afoot for the Standard Fall Flower Show in Montgomery, Ala., an event that's still two months away. Read up at: montgomeryadvertiser.com/apps/pbcs.dll/article?AID=/20080809/LIFESTYLE/808090349.
 

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August 06, 2008 | florist in the spotlight

Flowers with a difference and the inside scoop on planning wedding bouquets on a budget

by Jacqueline

 

Teleflora's Sea Spray Bouquet
   

Did you know that Teleflora flowers are unique in the floral industry? That's because of the Teleflora difference. It's not uncommon for our competitors to ship flowers in a box and leave you to find a vase and arrange them. But every Teleflora bouquet is hand-arranged and hand-delivered in a keepsake vase so all you have to do is enjoy your bouquet.

Teleflora also makes a difference by offering top-notch support for its member florists. I recently came across florist Heidi Richards' account of why she decided to end her relationship with FTD. In her view, FTD competes with local florists and doesn't appreciate her business. To hear it in Heidi's own words, visit: http://tulipstalk.wordpress.com/2008/08/01/one-less-wire-service-to-support.

Flower Fact of the Day: Did you know that an all-rose bridal bouquet tends to be about half the cost of bouquets using most other flowers? Get the tips from a florist on planning your wedding flowers at: http://atlantaflowerbar.blogspot.com/.
 

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July 15, 2008 | florist in the spotlight

40,000 bouquets, boundless joy: Get ready for Make Someone Smile Week

by Jacqueline


It’s not an anniversary.

It’s not An Official Holiday.

There's no b'day cake on the table.

It’s much simpler than that. Teleflora’s Make Someone Smile Week (July 20-26) celebrates just how terrific it is to give someone flowers and see that person smile. Easy, huh?

teleflora's be happy® bouquet, picture
 
And it’s not just one bouquet and one smile. Thousands of Teleflora florists in the United States and Canada participate. They work with their local wholesalers and growers to secure flower donations. Fresh, cheerful flowers arrive in TF’s keepsake Be Happy® Mugs.

About 40,000 recipients most in need of a smile – hospital patients, nursing home residents, children living in foster-care facilities – will get just that. Some of the recipients, who might not even get visitors, let alone flowers, are surprised, sometimes shocked, and they’re always touched by this joyful gesture.

“I’ve been a part of make Someone Smile Week since the project was started (in 2000),” says Bob Lloyd, owner of Washington Square Flower Shop washingtonsquareflowershop.com in Washington, PA, about 25 miles southwest of Pittsburgh. “It makes you feel good to see these people receive flowers for no reason at all. It’s just a fantastic thing.”

Next Wednesday, Bob and his helpers will deliver 140 arrangements to a local nursing home/independent living center. In addition to delivering the bouquets, it’s not uncommon for the Washington Square team to stop and talk with residents. “It’s not like we run in and run out,” says Bob, a 40-year veteran of the flower business.

His own boss for the last 20 years, Bob loves what he does. “We still make people happy. It’s about emotion.”

Bob’s absolutely right: Flowers connect us, whether we’re givers or senders, whether we’re sending a single floral bouquet or a bunch of bunches during Make Someone Smile Week. Who wouldn’t smile at the sight of these cheerful blooms?

Go on, Be Happy!
 

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July 09, 2008 | florist in the spotlight

European flair sets Sacramento florist apart

by Jacqueline


Besides a love of flowers, one thing florists have in common is being busy almost 24/7, even in the summer. Still, I’m on a mission to talk to as many as I can and I always enjoy it when I do.

I recently caught up with Claudia Fitzgerald of Fresh Cut Flowers in Sacramento (freshcutflorist.net, 1-800-488-5497/916-447-2001). Claudia has run this flower store for the last 10 years.

Here, she shares her insider’s insights.

Yellow lily 

Q: How did you become a florist?
A: By accident. I was looking to buy a gift shop and the place I found had extra room – it’s a huge space: 1,488 square feet. So I hired a floral designer who earned her master’s degree in Holland. Her name is Liezet Arnold and 6 ½ years ago she became my business partner.

Q: What distinguishes you from your competition?
A: Having that European sense of style really sets us apart. I attribute our success to having a Dutch master designer as a co-owner. It helps us stay ahead of the curve. It’s interesting – over there, you wouldn’t dream of going to someone’s home without a bouquet of flowers.

Also, the bulk of our flower inventory is out on display, bunched by color, where people can come in and see and smell the flowers.

Q: Who’s a typical customer?
A:
We’re downtown, across from the capitol, so lots of state clients, lobbyists. Also, hotels, restaurants, corporations. We do floral arrangements for the Hyatt Hotel here and we’ve been told that we’re the standard for all the Hyatts.

Q: What’s the best part of your job?
A: I like the interaction with people and we have a perfect location.

Q: What surprises you?
A:
Last-minute requests. When people leave flower buying for a big event until the day before.

Q: What’s your favorite flower?
A:
I like almost all flowers but I’ve come to appreciate tuberose. It reminds me of Hawaii and it smells lovely.

Flower Fact of the Day: Two sisters from Louisiana successfully turned their passion for flowers into a business called Les Dames des Fleurs. Read their story and see their YouTube video at: theind.com/index.php?option=com_content&task=view&id=2781&Itemid=1&ed=1033.  
 

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June 18, 2008 | florist in the spotlight

Florist comes full circle to floral roots

by Jacqueline


Cocktail Bouquet™ 
www.flowerbar.org     
404-525-2244


PART TWO: Florist Amber Schoepp shares highlights of her career path.

Opening Flower Bar, a full-service Atlanta floral boutique, in October 2006 brought Amber Schoepp’s love of flowers full circle. Growing up in Northern California, she picked flowers out of other people’s yards, then let neighbors buy them at weekend sales!

At 16, she worked at a flower shop and in college she did freelance floral design. “I always knew I wanted to be a businesswoman,” Amber says, adding that her mother has been her No. 1 career influence. Watching Mom balance many responsibilities instilled a strong work ethic.

So, for nearly 15 years after college, she pursued her “real career” in marketing, eventually becoming director of ad sales for an Atlanta-based Internet company.

But with her position also came with extremely long hours, hard work and heavy stress. Deciding she wanted "time to smell the roses,” Amber went out on her own, tapping her marketing background to gain an edge.

Key to Flower Bar's success is top-notch organization, from accounting to inventory, she says. Speaking of inventory, having a wholesaler nearby means Amber can buy smaller quantities of flowers more frequently (and add more as needed) so that she can offer the freshest possible flowers.

Also important is technology, particularly Teleflora’s Dove system. “I would not survive without it,” she says. And given that about 70% of her business comes from people finding her online, Amber takes advantage of the latest communication tools, like her blog: http://atlantaflowerbar.blogspot.com. “I blog to keep current,” she explains. “It’s just becoming so popular and the blog in particular is helping people find me.”

How does she like running her own shop? “Before, I was overworked and underappreciated. Now, I’m overworked and tired,” she laughs.

“But I’m truly shocked at how many customers call or come back in and say how much they liked their flowers and how long they lasted.”

Next time I’m in Atlanta, drinks are on me! 

To learn how Amber created a unique niche in the floral market, see: teleflora.com/FLOWERBLOG/post/Florist's-creativity-calls-for-a-toast!.aspx.

Flower Fact of the Day: A Chinese archeologist has published images of a flower's fossilized remains, which date back more than 145 million years. To read the full report, visit: cctv.com/program/cultureexpress/20080619/102626.shtml.
 

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June 18, 2008 | florist in the spotlight

Flower Bar florist’s creativity calls for a toast!

by Jacqueline


Cocktail Bouquet™ 
www.flowerbar.org     
404-525-2244


PART ONE: Flower Bar founder capitalizes on cocktail trends.

After a few cocktails, who doesn’t feel creative? But so often, following up on those great ideas scribbled on a napkin is another matter.

Unless you’re Atlanta florist Amber Schoepp, that is.

When she left a high-powered job to open a floral boutique called Flower Bar in October 2006, she found a way to carve out a market niche: an exclusive line of Cocktail-Themed Bouquets™.

Flower Bar’s unique cocktail designs are inspired by the latest cocktails trends, cosmos and mojitos to name a few. The come in "single," "double" and "tall” sizes as well as a variety of seasonal "flavors."

“I worked so long and so hard in the corporate world. I frequently met people after work for cocktails and that’s where the idea came from.”

Nestled in Irwin Street Market, a mixed-use space that houses several creative businesses, Flower Bar specializes in weddings and special events. And the cocktail bouquets have been a trendy tonic for her shop.

On her first day of business, she booked a wedding and since then has built a catalog of fun and interesting work, including an Usher video shoot, a design for Flower Magazine’s inaugural debut and a “Dream Girls” launch party. She currently employs four part-time staff.

To read how Amber got started and what has helped her succeed, see: teleflora.com/FLOWERBLOG/post/Florist-comes-full-circle- to-floral-roots.aspx.

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June 12, 2008 | florist in the spotlight

Success by (floral) design in New Orleans

by Jacqueline


 
In the lush, semi-tropical climate of New Orleans, flowers are hard to ignore. And who’d want to?

“Flowers have always been special,” says Roger Villere Jr. of Villere’s Florist www.villeresflowers.com. “They bring us relaxation and pleasure. Enjoying them is part of our basic human fabric.”

    

For Roger (pictured above), who started growing orchids at age 11 and earned extra money doing odd jobs in a greenhouse, plants and nature are part of living well. “Throughout history, flowers have been part of the rituals of life,” he says.

Since 1969, Roger and his wife Donna have helped people mark milestones with flowers. One of Teleflora’s top-ranked florists, Villere’s has an impressive list of awards and honors. In 2007, Villere’s did more than 100 weddings. They also craft custom pieces for funerals, such as a shrimp boat made of flowers or flower wheels as big as 6 feet high and 5 feet across.

And when it comes to throwing a party, can any other city top the Big Easy for a good time? There’s Mardi Gras, of course, and the parties, balls and celebrations that are a trademark of Southern hospitality just wouldn’t be festive without flowers.

Additionally, Villere’s has provided blooms and bouquets for First Lady Laura Bush and actress Elizabeth Taylor as well as movie companies filming on location.

Of the Villeres’ 50 or so employees, 12 are family members, including their sons and daughter-in-law:
Roger Villere III, 38, head buyer
Mark Villere, 35, sales manager and head of personnel
Jacques Villere, 28, floral inventory manager
• Daughter-in-law Deborah manages the Covington store

With three locations and $3 million in sales, these flower sellers have some great ideas for fellow florists.

• It’s essential to find a good accountant, attorney and banker, in their case, community banks. “The business does have its peaks and valleys,” says Roger Villere Jr. So monitoring the books and reacting quickly to ups and downs is key, as is having a smart investment strategy.

Build your network and get involved in your local community. Besides being active in a number of florist and professional associations, Roger reaches out to other businesses around town. “I want them to know I’m doing business with them and they should do business with me.” On an average day, he hands out 10 business cards.

• Whereas some florists sell only arrangements, Villere’s Florist always has a selection of loose-cut flowers that customers can take home and arrange themselves. “People love a bargain and they love to see cut flowers.”

Flower Fact of the Day: It's time to rethink roses' high-maintenance reputation. To find easy ways to fill your yard with these classic blooms, visit: http://edition.cnn.com/2008/LIVING/homestyle/06/11/toh.
nosweat.roses/index.html
.
 

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June 04, 2008 | florist in the spotlight

‘Froggy to the Rescue’: Florist jumps right into motherhood, for two generations

by Jacqueline


By the time you hit your 50s, most people are ready for some R&R, meaning rest and relaxation. In Lyn Shipman’s case, R&R would be raising and rearing kids.

Lyn, a wife, mother and florist in Woodstock, GA., has a poignant story of opening her heart and sharing maternal love. Having already raised a stepson, three years ago she and her husband Skip unexpectedly became parents once again to two small children.

For her remarkable mothering skills, Lyn was recently named Teleflora's Favorite Florist Mom.

First a little background: When Lyn married Skip Shipman 28 years ago, he had two children from a previous marriage. He had custody of Josh, 8; his daughter Brandy lived with his ex-wife. Lyn and Josh bonded, she became a stay-at-home mom and the three were a close family.

After Josh grew up and graduated from Duke University, Lyn went back to work. Skip bought her Brenda’s House of Flowers in Woodstock, GA., as a Christmas present in 1998. Josh married and had children, and Lyn delighted in becoming a grandmother, earning the affectionate nickname of “Froggy.”

Meanwhile, Skip’s estranged daughter Brandy had had two children, Gabe and Jade. Upon learning that Brandy was mixed up in gangs and drugs in Houston, the Shipmans tried desperately, but unsuccessfully, to gain custody of the children.

In Skip’s view, what makes Lyn so deserving of the Teleflora title began with a phone call three years ago on April Fool’s Day. A relative in Houston told Skip that Brandy was in jail and if he wanted the kids, then 3 and 1, he should come and get them.

Skip and Lyn immediately flew to Houston, where they saw their two beautiful grandchildren for the very first time. “Everything these two small kids had in the world fit into their little back packs,” says Skip.

Later they found out that the kids, sick and malnourished, had been living in the back seat of their mother’s car. They had never been to a doctor and hadn’t been potty trained.

Lyn has become a stellar mom for these two children and still runs the flower store. As Skip says: “It has been a life-altering experience raising two infants at our age.”

Perhaps most amazing? Lyn has never once complained.

Skip titled his essay “Froggy to the Rescue” and says: “Lyn has come to the rescue for Josh, Gabe and Jade … Lyn has rescued me as well by being my wife.”

And Lyn puts it this way: "The kids just love Pop and Froggy. I know they're happy here."
 

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May 21, 2008 | florist in the spotlight

Chief Goddess shares secrets of her success: Meet Heidi Richards of Eden Florist

by Jacqueline


Everyone knows that an unexpected bouquet of flowers can make your day. Nearly 30 years ago, Heidi Richards had a floral surprise that made her career.

And we’re not talking a dozen red roses. Instead, one day she arrived home to hear her husband announce: “Guess what? I bought you a flower shop!”

On Aug. 13, Heidi will celebrate her 28th year running Eden Florist in Miramar, FLA., edenflorist.com. “I love every minute of it,” she says. Her fondness for flowers goes back to her childhood in California. She vividly recalls being intrigued by Plant a Flower Day.

Though she studied psychology in college, something about that Flower Day must have resonated with her because she often designates special days on her blog, http://tulipstalk.wordpress.com/. A recent entry proclaimed: “Today is Limerick Day!” And in 1993, Miramar’s mayor declared June 26 Heidi Richards Day.

Heidi Richards of Eden Florist Heidi Richards, aka Chief Goddess, of Eden Florist in Miramar, FLA.

That’s just one entry on a list of awards and honors that is downright dizzying. Heidi is also a coach, mentor, author and consultant to dozens of organizations and small businesses. And she’s a motivational speaker on the topics of leadership, relationships, stress and life balance.

Maybe this creative dynamo has a clone? After all, her title at Eden Florist is Chief Goddess.

Heidi, who describes herself as visionary, passionate and happy, with a tendency to go overboard, explains it this way: “The balance between being a businessperson and being a creative person can seem impossible at times. You have to be organized and the bigger your company gets the more organized you need to be… that and willing to delegate, to give up control.”

When she delegates at Eden Florist, she has a staff of 10, most of whom are part time. And she’s a fan of making lists, setting goals and staying focused. Two other keys to her success in the flower business:

Getting involved with the community and knowing the market.

Building relationships with local media outlets, like newspapers and radio stations, and becoming a resource for them.
Good advice for any small business.

Additionally, Heidi quickly recognized technology as a boon to business, launching a Web site in 1997. (The site will get a makeover this summer.)

After almost three decades in the business, does anything surprise her any more? “How much joy people get from a single flower or bouquet. Particularly rewarding, she says, is praise from satisfied customers. “We know people actually appreciate it.”

But, with irons in so many fires, what does she like best? “My favorite thing is writing,” she says, adding that she writes a total of six blogs. “Everybody should be blogging.”

I couldn’t agree more!

To listen to the full interview, visit this link from Heidi: https://backup.filesanywhere.com/Photofolder/ShowFileShareFV.asp.
Flower Fact of the Day: For some great ideas on flower arranging from De Juan Stroud, a floral designer in NYC who believes too many people are intimidated by arranging, check out this post on apartmenttherapy.com/ny/planttherapy/planttherapy-cutflower-confidence-051025.

The post contains photos that originally appeared in the New York Times. They are simple and stunning so be sure to check them out the next time you need easy ways to decorate with flowers. Or check them out just for fun. After all, flowers never take bad pictures. :)
 

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May 08, 2008 | florist in the spotlight

Florists brighten up Mother’s Day for seniors

by Jacqueline


Flowers are known to lift our spirits. And Daniel and Nancy Sexton, owners of Kissimmee Florist, www.kissflowers.com, have a great way to spread floral joy.

For almost 10 years, they have given Mother’s Day carnations to recipients of Meals on Wheels. A loose flower is placed on each meal tray. “It’s a feel-good thing,” says Daniel Sexton, whose shop is the oldest in the city.

It’s also a good opportunity for publicity, Sexton says, adding that he makes a point of letting local media outlets know about the donations.

About 300 meals are delivered on Mother’s Day. If you’d like to sponsor a meal, call: 407-846-8532.
 

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April 29, 2008 | florist in the spotlight

Florists have a unique ‘glimpse of friendship, romance, birth and death’

by Jacqueline

With so many days and ways to send flowers, florists are behind-the-scenes witnesses to the milestones, celebrations and turning points that so often unite friends and families.

Sally Page, author of “The Flower Shop: A Year in the Life of a Country Flower Shop” ($34.95, 1-800-841-0873, halffullpress.com), puts it this way: “As the year passes the flower shop becomes quietly and discreetly intertwined in people’s lives. We catch a glimpse of friendship, romance, birth and death.”

I recently talked with a florist who surprised me by saying that funeral flowers are a challenge she especially enjoys.

Marie Majusiak of Watertown Flowers, Inc. in Watertown, South Dakota, watertownflowers.com, told me: “I think flowers are such a part of everyone’s life and when someone has died, flowers are extremely important for family members. They see how their loved one is honored and remembered – it means so much to them and makes it easier to accept what’s going on.”

Florists

Marie Majusiak and her mother Olga of Watertown Flowers.

Marie's aim with floral arrangements is to create a beautiful setting so that the family has something else to focus on besides grief. “The flowers have to be done quickly and they have to be perfect,” she says.

The fact that flowers span so many aspects of our lives also makes her work rewarding. “Every day is different,” she says, “and our town is extremely generous about sending flowers.”

To read more about Marie’s family-run business, founded in 1954, visit: teleflora.com/FLOWERBLOG/post/Florist-in-focus-Watertown-Flowers-Inc-of-Watertown-South-Dakota.aspx.  

Florists: What events in your customers' lives give you the greatest challenges and rewards?

Flower Fact of the Day: If you’re a Midwestern gardener looking for a rose that’s well suited to a tall hedge, the Ballerina, Buff Beauty and Carefree Wonder are good bets. For a low hedge, try Anabell, Escapade, or Wife of Bath. To see the full list and get lots more advice on roses, read Maggie Oster at: garden.org/regional/report/arch/inmygarden/2753.  
 

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April 14, 2008 | florist in the spotlight

Luscious blooms and luxurious rooms: Flowers at the Beverly Hills Hotel

by Jacqueline

Flowers at Beverly Hills Hotel

Great hotels know the power of gorgeous flowers. For instance, when you step into the lobby of the Beverly Hills Hotel (9641 Sunset Blvd., thebeverlyhillshotel.com), the huge, stunning arrangements immediately catch your eye and boost your mood. And whether you live locally and are stopping by for Sunday brunch or you’re staying in a bungalow for a two-week vacation, every time you pass the flowers, you enjoy their radiance and lovely fragrance.

Silver Birches in Pasadena, silverbirches.net, part of the Teleflora network, supplies, designs and maintains flowers for all common areas, room service and functions at the Beverly Hills Hotel. I checked in with Silver Birches’ floral division director Michael Daniels, who has been designing for 25 years and is marking his third year with the hotel, to see what the work entails.

Flowers at Beverly Hills Hotel

Daniels says the lobby flowers change once a week (typical for upscale hotels). How many flowers does he use each week for the common areas? It can vary from a massive branch accentuated with a few flowers to a stem count of 300 or more.

Being fresh is important literally and figuratively. He uses blooms that offer longevity (amaryllis, cymbidium orchids, lilies) and always looks for ways to reinvent and stay off the beaten path – for example, using kalanchoe as a cut flower. Also, right now, he’s “mad about gladioli.”

He says he likes to play on the Beverly Hills Hotel’s tropical vibe by mixing tropical flowers with seasonal blooms, such as when he recently combined pink bromeliads with pink cherry blossom. For room service flowers, he’s created a signature Art Deco look.

Key to his success is holding true to his own design aesthetic. That can be a challenge at times since flower arranging is highly subjective and each person who looks at the arrangements will have a different opinion. “If you try to please everyone, you get vanilla,” he says.

Flower Fact of the Day: Two students in Queens were chosen to welcome Pope Benedict XVI with flowers when he arrives in New York this week. Read the full story at: ny1.com/ny1/content/index.jsp?stid=1&aid=80299  
 

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April 03, 2008 | florist in the spotlight

Happy-hour flowers: No bartending required, just stop by Parkway Florist

by Jacqueline

Today I came across a truly excellent idea, for florists and consumers: A happy hour for flowers.

Noticing that bars and restaurants near her store regularly offered Friday night food and drinks specials, Cheryl Bakin, owner of Parkway Florist in Pittsburgh, parkwayflorist-pgh.com, decided to extend the concept to selling flowers.

So, on Fridays from 4-7 p.m. (through Nov. 1) customers can kick off the weekend with special deals on selected flowers, like buy 12 tulips/get 12 more.

Pink tulips

“We were trying to generate cash and carry, walk-in sales on Fridays,” Bakin explains. “People scratched their heads at first, thinking, what’s a happy hour flower? Then it caught on.”

The specials change each week, but flowers (such as tulips, roses, mixed bouquets) are always fresh, always wrapped. “People will call and ask what the special is, but we don’t reveal that over the phone. When we get a good deal, we pass that on to our customers.”

And do they serve champagne cocktails or apple-tinis? “Unfortunately not,” sighs Cheryl. “Believe me, there are many Friday nights we’d like to! We’ve been known to break out popcorn and candy, though.”

What a cool idea. It's something that most florists could implement fairly easily and that customers could suggest to their fave flower seller.

Cheers, Cheryl!

Flower Fact of the Day: If you’re looking for cool wedding-flower ideas, these two sites are worth a visit: atlantaflowerbar.blogspot.com and flowerallie.blogspot.com
 

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March 26, 2008 | florist in the spotlight

Florist in focus: Watertown Flowers, Inc. of Watertown, South Dakota

by Jacqueline

For the Majusiak clan, flowers are the stuff of family bonds.

Olga Majusiak, 87, still works every day at Watertown Flowers, Inc. watertownflowers.com, the store she and her husband Joe founded in 1954. Three of her ten children work with her.

Olga and Joe weren’t new to the business even then. Olga’s resume stretches back to age 16 – with a flower-shop job in the Pocono Mountain area of Pennsylvania. Joe, then a greenhouse worker, delivered flowers to the store.

A courtship, marriage and five children later, the Majusiaks headed west to South Dakota, where Joe’s brother, a priest, had his parish. At first, Olga couldn’t help but wonder if they’d made a mistake. Their house had no running water and no central heat. She had her hands full with the kids.

On the plus side, there was opportunity – a chance to be more than employees, a chance to run their own shop and shape their own path. Over the years, they built their business and added five more children to their family.

Florists

“We all grew up in the back of a flower shop,” says Marie Majusiak, the eldest girl and second-born child (pictured above with Olga). “We swept the floor, made corsage boxes, watered plants. We had a crib made out of flower boxes, padded with blankets. We’re an extremely close family because of that.”

The early years were tough for her parents, says Marie, adding that it wasn’t uncommon to sell one rose all day long.

Yellow Rose
But, with memories of the Great Depression and World War II still fresh in their minds, Olga and Joe were grateful for what they had.

Today, Marie and her mother are co-owners of the store. One of Marie’s brothers does maintenance; a sister keeps the books. Joe, whose friends called him “Flower Pot,” died in 1979.

The store’s volume has seen huge spikes since the days of the single roses. In some ways, though, the business hasn’t changed all that much. “We are a flower shop. We sell flowers and plants,” says Marie.

That tight a focus is unusual at a time when many florists are selling a wide range of gifts or other goods in addition to flowers.

Finding their niche as well as staying on top of trends and cutting-edge technology has ensured their success. That and their lengthy history.

We know so many people,” says Marie of Watertown, whose population she estimates at 25,000.

“And we know them personally. We’ll get a call and they’ll say, ‘It’s Mary’s birthday, can you send her something?’ We know what to send, we know the address, we know how to sign the card.”

Though at one point Marie considered becoming a lawyer, now she says it’s hard to conceive doing something other than selling flowers.

“It’s a great business,” she says.

In an upcoming post, Marie shares day-to-day challenges and rewards of her job.

Flower Fact of the Day: Gwen Stauffer, formerly of the New England Wild Flower Society, newfs.org will become executive director of Ganna Walska Lotusland lotusland.org in Santa Barbara, Calif.
 

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March 07, 2008 | florist in the spotlight

Teleflora florists shine at flower show

by Jacqueline

Two Teleflora florists won major awards at the Philadelphia Flower Show, theflowershow.com, the world's largest and most prestigious indoor flower show.

Robertson's Flowers, robertsonsflowers.com, won:
• Best Use of Flowering and/or Foliage Pot Plants in the florist category;
• Best Achievement in Distinctive Floral Design; and
• Most Accomplished Display of Forced Plants and/or Cut Flowers.

And David and Robin Heller (in picture below) who jointly run Flowers by David, flowersbydavid.com, won Best Achievement in Floral Design.

David and Robin Heller

Both floral businesses are in Philly.

"We're thrilled, said Robin Heller of the honor, "it's what we do."

(Robertson's creative staff weren't on site, but I'll be sharing their reaction and more about their work in an upcoming post. Their impressive display commanded attention from everyone who passed by.)

David Heller was a featured speaker at the show and he shared ideas for jazzing up flowers at home. A bud vase with a Red Intuition rose and heather got a perk-up by adding some lily grass, strung with a shiny bead or two. Very New Orleans!

Next up was filling a square vase with a chunk of damp foam surrounded by small stones, commonly found in fish tanks and easily bought at a pet-supply store. Placed in the foam: A coral-colored Movie Star rose as well as heather and wheat grass. Yep, that same wheat grass that's often an ingredient in health-food drinks.

Other ideas included using tea leaves, peacock feathers, ribbons and Spanish moss as color and texture accents in floral arrangements.

He also pointed out a little-known fact. Roses grown for retail florists have a higher petal count than roses you find at supermarkets. Good to know.  

The theme of this year's flower show is "Jazz it Up" and seeing the work of floral artists at the top of their game is every bit as exhilarating as those moments when a jazz song just swings.

I'll have more tips from David and Robin, and from Robertson's, in a future post.
 

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January 14, 2008 | florist in the spotlight

Celebrity weddings inspire, but brides still want their own unique looks

by Jacqueline

Late last year, these celebrities looked set to tie the knot in 2008, according to instyle.com:

Ali Larter and Hayes MacArthur
Sacha Baron Cohen and Isla Fisher
Salma Hayek and Francois-Henri Pinault
Sarah Chalke and Jamie Afifi
Maggie Gyllenhaal and Peter Sarsgaard
Nicole Richie and Joel Madden
Jennifer Love Hewitt and Ross McCall

Just as the eyes of the world are on celebs as they walk down the red carpet, people are curious about their jaunts down the aisle, unless, of course, they elope and have a private ceremony, far from the prying eyes of paparazzi.

Stars are trend-setters for sure – from rings and venues to dresses and flowers. (Btw, as reported on people.com, Katherine Heigl and Josh Kelley chose white flowers and white candles for their Dec. 23 wedding ceremony in Park City, Utah.)

But florists say brides still want to express their own styles. Says Tim Farrell of Farrell’s Florist in Drexel Hill, PA, farrellsflorist.com: “Press coverage influences the everyday bride. After Tom Cruise and Katie Holmes got married [in 2006], a lot of people looked at what they did. The brides don’t tend to copy it exactly, though. They might bring in pictures of details from several different weddings and come up with their own plan.”

After all, it’s a day that should be uniquely yours.

“Weddings are very customized,” agrees Liz Seiji, AIFD and owner of Edelweiss Flower Boutique in Santa Monica, Calif., edelweissflower.com. “Most brides don’t want to copy a picture or an entire wedding.”

She cites Michael Douglas and Catherine Zeta-Jones’ wedding in 2000 as one that sparked the imagination of many brides. But before you get attached to a Hollywood touch, says Seiji, be realistic. The stars typically don’t have budget constraints and you may be in for a shock when you learn how much their rose-covered canopies cost.

Seiji adds that younger brides are more likely to be influenced by celebrity weddings whereas older brides often have a clearer idea of what they want. (One of her brides this year has a very specific mandate: a St. Patrick’s theme where everything is, you guessed it, green.)

Also, Seiji says, she has seen several brides bring in ideas from magazines like thebrideandbloom.com. This mag/site was new to me and seems like a great resource for choosing your flowers.

So, any guesses re: who on the A-list will be first to the altar?

Later this week: More on wedding-flower trends from Tim Farrell.
 

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December 13, 2007 | florist in the spotlight

Time to take it easy? A 69-year-old Macon resident would rather run her flower store

by Jacqueline

Ever heard the song “Young at Heart”?

Well, Sandy Cadle of Macon, Ga., must have the lyrics hard-wired in her head. “I’m 69 years old, but I feel like I’m 39,” she says.

Since opening Unforgettable Flowers in August 2006, her high energy has been key to building a highly successful business. How successful? Revenue for November was up nearly 200% from the same month last year, and December looks set to be a stellar month as well. She also supervises a staff of eight.

The store (shown here with some of Sandy's holiday trimmings) is at 3920 Ridge Ave., 478-405-8132, unforgettableflowers.net.

Unforgettable Flowers florist shop holiday decor
“I spend on average 10 hours a day, seven days a week working,” says Cadle, with a sigh. “I’m just one of God’s children, running around, trying to do what’s right.”

Working that hard later in life might seem overwhelming, but retirement just wasn’t a good fit for Cadle.

Strong business background
A native of Lawton, Okla., and a Macon resident for 44 years, Cadle is a wife, mother and grandmother who has been both creative and career-minded her whole life. “Even in high school, for the floats, I was always the one who came up with the idea and made it happen.”

Prior to Unforgettable Flowers, she worked in healthcare, building management, real estate and banking, and had owned two other businesses. “My friends ask, ‘Why are you doing this?’ ” she says. “I tried for a year to take life easy, but I’m just one of those people who has to have a challenge.”

Drawn to flowers
Why flowers? Cadle says she loves their beauty and fragrance. Also, she’s always been intrigued by the fact that such gorgeous things grow from the ground.

And she gets to share her passion. “People use flowers for every occasion and usually for celebrations – so you’re bringing joy and pleasure to people’s lives. Flowers bring a smile to everyone’s face and I love happy people. Even if it’s a funeral, flowers provide comfort and beauty.”

Diversify to stay ahead of the curve
Still, Cadle acknowledges that selling flowers has ups and downs. Her strategy: Diversify. She also sells gifts and home accessories, and provides wedding planning and decorating services. Within six months, she plans to open a chocolate and coffee house.

Advice for starting out
If Sandy Cadle has you thinking you might hang a shingle, consider her advice:

1) Think through your plans and be ready to make a 150% commitment. “You have to be serious about what you’re getting ready to do. Don’t do this on a lark,” she says.

2) Get smart. Learn as much as you can from schools, shows and other florists. This is a sure-fire way to build confidence.

3) Ensure that you have financial resources to help you get through the first year, which might be a patchy period.

4) Be comfortable enough with accounting that you can go through the books and know what’s what.

5) It’s also important that your mate and family are supportive. Sandy’s husband never complains about getting his own dinner or enjoying a cocktail by himself while Sandy finishes her day.

And for that, we should all raise our glasses to Mr. Cadle!
 

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November 21, 2007 | florist in the spotlight

Family florist rebounds after four-alarm fire

by Jacqueline

When disaster strikes, it's good to know that family, fortitude and a love of flowers can help you cope. Just ask mother-daughter florists Pat and Lindsay Flaherty of Stoneham, MA.

At about 9 p.m. on Oct. 23, the Flahertys' Evergreen Florist went up in flames. The four-alarm fire started in an apartment in the same building and spread rapidly, ravaging the spot that had long been a fixture in the small New England square, about 12 miles from Boston.

More than 60 firefighters worked to stop the blaze that burned for about five hours, according to the Stoneham Independent. Two firefighters required hospital treatment; no one else was hurt. The cause of the fire is still under investigation, says Pat Flaherty.

The business Pat founded with her sister in 1977 – they chose the name "Evergreen" from the popular Barbra Streisand song – has suffered a setback. Pat's sister has since retired; her daughter Tracy (on the right in photo) works in the business with Pat and Lindsay.
 

Family florist rebounds after fire
Can you imagine – 30 years there?" asks Pat Flaherty, adding that their Christmas merchandise as well as the holiday props her father made for them before he passed away perished in the fire. The building dates back to about 1900 and they had renovated it two years ago.

'We're all a bunch of strong women ...'
Despite their loss, Pat, Lindsay and Tracy are upbeat and hanging tough. As Lindsay puts it: "We're all a bunch of strong women and we're going to get through it. It's been devastating, but [working as florists] defines us, it's what we do and who we are. My mom's really made a name for herself."

For Lindsay, it's like losing a little chunk of her childhood. A baby when her mother and aunt opened their doors, as a toddler she'd go with her mother to Boston to buy flowers and by fourth grade she was working Saturdays in the shop. Though she has a degree in elementary education/special needs, Lindsay didn’t want to leave the flower business. "I love what I do," she says. "I don't think many people can say that."

Moving forward
After they got the news, the Flaherty women didn't waste time feeling sorry for themselves. Instead, starting at 4:00 a.m., they secured new flowers for a funeral, then gathered at home to prepare; they also had a number of upcoming weddings, including one on Halloween. Luckily, Pat had the brides' folders with her, so she called each one to offer reassurance. This prompt attention meant Evergreen didn’t miss a beat on customer care.

The next job was to relocate and they quickly found a new shop across the street (1 Central St., evergreen-florist.com) where they will lease for about a year, until their old venue is ready for them; it will likely require a tear-down and rebuild. Meanwhile, they have a cooler and their new Dove POS system. "That's paramount with us, we depend on that completely," Pat says. "If shops only knew how easy that is."

Their positive attitude, along with the support of their community (especially Bay State Farm Direct Flowers and the Boston Flower Exchange) and help from Teleflora technology sales representative Steve Capano and marketing counselor Diane Roberts, is seeing them through. Says Pat: "Some people might get knocked down and not get up. But we've already started again."